+86 +86 189 7204 3596 [email protected]
Service Hours: All Day
Contact Kaiyun

Connect with Kaiyun for Your Sports Journey

Your sports and entertainment experience is paramount. Whether you have a simple question or require in-depth information, we are ready to listen and assist.

Official Contact Channels

Our team is available to support you through the following channels. Please choose the method most convenient for you.

Company Address

China Mainland Region

No. 859, Zhangjiang Road, Pudong New Area, Shanghai

Postal Code: 100000

Contact Number

+86 189 7204 3596 - Customer Service

+86 +86 189 7204 3596 - Official WeChat

+86 +86 189 7204 3596 - 24/7 Online Support

Email Address

[email protected]

[email protected]

[email protected]

Office Hours

Monday to Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Urgent Alerts 24/7

Send Us Your Inquiry

* Required fields. We will reply within 24 business hours.

Our Location

Find Us Easily

Our central location offers convenient access for consultations or events.

Nearest Metro

Nearby Metro: Line X, Station Y (5-minute walk)

Nearby Bus Routes

Multiple bus routes serve nearby stops.

Parking Information

Ample parking is available in the vicinity.

FAQ

Frequently Asked Questions

How to get the latest updates?
Accessing the latest information should be seamless. You can always check our official website or contact us via the provided channels. WeChat consultation is also supported for your convenience.
Which sports events are covered?
We are dedicated to providing comprehensive sports event information, covering popular sports like football and basketball, with continuous updates on official announcements and platform news.
How to check my account details?
Your account security is vital. You can access your information through secure channels. For any technical issues, our customer service team is ready to assist.
Can I change my preference settings?
We understand diverse user needs. You can adjust your preference settings at any time for more personalized content recommendations. Please note, your request will be processed within 24 business hours.
Are urgent notifications provided?
Yes, we offer 24/7 online support. Whether it's breaking news or urgent alerts, we ensure timely dissemination.
Is real name registration required?
To ensure the authority and accuracy of platform information, we recommend providing real and valid contact details during registration. Our team is ready to assist with any queries.

Need Human Assistance?

While our system is efficient, sometimes speaking with a person is best. We're here for you.

+86 +86 +86 189 7204 3596 WeChat Inquiry